Categories: How to

How to Use the Mercedes-Benz Roadside Assistance Program

Mercedes-Benz Roadside Assistance: How It Works and How to Use It 

When you’re cruising down the highway in your sleek Mercedes-Benz, the last thing you want to worry about is what happens if trouble strikes. But fear not! Thanks to the exceptional Mercedes-Benz Roadside Assistance Program, help is just a call away—day or night, rain or shine. Whether you’ve run out of gas, locked yourself out of your car, or faced an unexpected breakdown, this comprehensive service ensures that your driving experience remains smooth and stress-free. Buckle up as our team at Mercedes-Benz of Scottsdale in Arizona guides you through everything you need to know about the Mercedes-Benz Roadside Assistance Program so that you can keep enjoying the luxury on wheels without missing a beat! 

What Does Mercedes-Benz Roadside Assistance Cover? 

The program covers a wide range of services: 

  • Flat Tire Change: If your tire goes flat, roadside assistance will help replace it with your spare. 
  • Battery Jump-Start: For dead or weak batteries, a jump-start gets you back on the road quickly.
  • Lockout Assistance: Locked your keys inside? Roadside assistance will help unlock your car. 
  • Towing Services: If your car needs more extensive repairs, they’ll tow it to the nearest authorized dealership. 
  • Fuel Delivery: Run out of gas? They’ll bring fuel to your location.

These services are designed to keep you moving, no matter what happens on the road.


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How to Request Mercedes-Benz Roadside Assistance 

Getting roadside assistance is easy. The most direct way is by calling the toll-free number on 1-800-367-6372. You can also use the Mercedes me app for quicker service. Just open the app and request help with a few taps. Additionally, newer Mercedes-Benz vehicles come with an in-car SOS button. Pressing this button will instantly connect you to roadside assistance. 

Eligibility for the Mercedes-Benz Roadside Assistance Program 

This program is available to most Mercedes-Benz owners. New vehicles come with complimentary roadside assistance during the warranty period. Certified Pre-Owned (CPO) vehicles also include coverage, giving CPO buyers extra peace of mind. Even after the warranty ends, you can purchase extended coverage to continue using the service. 

Additional Benefits of the Mercedes-Benz Roadside Assistance Program 

Mercedes-Benz offers added benefits through their program: 

  • Trip Interruption Coverage: If you break down far from home, they’ll cover some costs for accommodations and travel. 
  • No Extra Costs: Most services like towing and fuel delivery are included with no extra charge during the warranty. 

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Learn More at Mercedes-Benz of Scottsdale in Arizona 

For more information on the Mercedes-Benz Roadside Assistance Program, contact Mercedes-Benz of Scottsdale. Our team can explain the full range of benefits and assist with any questions. Schedule your service or find out more about eligibility. 

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