cockpit of a Mercedes-Benz

Mercedes-Benz Digital Vehicle Key Functions

How to Use the Digital Vehicle Key Feature in Mercedes-Benz

The Digital Vehicle Key feature in Mercedes-Benz provides a seamless way to unlock, lock, and start your vehicle through a compatible mobile device, like a smartphone. Here’s a detailed guide on how to use the Digital Vehicle Key feature in Mercedes-Benz. If you have questions, our team at Mercedes-Benz of Scottsdale in Scottsdale, AZ, is here to assist. 


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What is the Digital Vehicle Key?   

After activating a compatible device, the Digital Vehicle Key allows you to use your smartphone like a traditional car key. With the Digital Vehicle Key, you can lock/unlock your Mercedes-Benz with KEYLESS-GO, open the driver’s door as you approach (if equipped), and start or stop the vehicle. Additional features include hands-free access, anti-theft protection, and convenience closing (locking from the outside). In emergencies, the Digital Vehicle Key also offers NFC unlocking and starting when placed in the designated area.   

How to Set up the Digital Vehicle Key?   

To activate the Digital Vehicle Key, you can follow these steps:   

Pre-Requirements:   

  • Ensure you have a Mercedes me user account.   
  • A compatible mobile device with the latest operating system.   
  • The Mercedes me app is installed (optional).   
  • Email setup information from Mercedes me connect, which is typically received after selecting the Digital Vehicle Key feature.  

Setup Methods:  

Via the Mercedes Me App   

  • Open the app and go to the “Digital Vehicle Key” section.   
  • Follow the on-screen steps until prompted to place your device in the designated area.    
  • Once paired, the Digital Vehicle Key will be stored in your device’s Wallet app.  

By Email   

  • Open the setup email from Mercedes me connect on your chosen device.  
  • Follow the steps provided, including placing the device in the marked area as directed.  

Through the MBUX Multimedia System   

  • Navigate to Settings > Vehicle > Open/Close in your MBUX.   
  • Select Digital Vehicle Key and follow the prompts.   
  • The Digital Key will automatically be saved to your Wallet app.  
Mercedes-Benz Me Connect app
touchscreen of a Mercedes-Benz

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How to Manage Digital Vehicle Key Settings?  

Ensure Bluetooth® is active and the device is charged. From here, you can:   

  • Turn Express Mode (Comfort Mode) on or off.   
  • Set up additional Digital Vehicle Keys for family or friends.   
  • Adjust authorization settings for added security.  

Get More Information on the Digital Vehicle Key!  

For additional assistance or a personalized walkthrough of the Digital Vehicle Key, you can contact us at Mercedes-Benz of Scottsdale. We can answer any questions and help you explore our inventory if you want to get behind the wheel of a Mercedes-Benz in Scottsdale, AZ.